Delete account
Here you can delete your Nordic Donors account. The deletion cannot be undone. The app itself is in Danish.
What we delete on the server
- Your account with email address, password, login sessions and codes.
- Your answers, photos and phone numbers that the clinic's system has not yet fetched.
- Your messages, appointments, compensation overview and push tokens.
- Donation appointments that you booked in the app are cancelled. Appointments that the clinic created are not cancelled. The clinic will contact you about them.
What the clinic keeps
The clinic keeps your patient record, your contact details and the records of your donations. By law the clinic must always be able to contact you. The clinic only marks your app account as deleted, and can invite you again later. Read more in the privacy policy.
Delete the account here
Enter the email address and password that you use in the app. You get a confirmation by email when the account is deleted.
You can write to us instead, from the account's own email address: info@nordicdonors.dk.
Forgotten password
If you have forgotten your password, choose Glemt adgangskode? on the Log ind screen in the app and set a new one. You can also write to info@nordicdonors.dk.
Other ways to delete
- In the app: open Profil and choose Slet konto.
- By email: write to info@nordicdonors.dk from the account's own email address. Sellmer replies within one month.